Ian Hughes

Ian Hughes
  • Job Title: Customer Care / Small Works Manager
  • Qualifications: HNC Building / Construction

Ian’s role is central to Read's business model and offering of a client focused, long term ability - providing reactive ongoing support and additional works requirements. Heading the Small Works team and providing aftercare support enables Ian to respond to demanding client needs and react to urgent support issues. His ongoing liaison and attention to detail reinforces Read's repeat quality measure of <80% client satisfaction since 2010.

With over 30 years of industry experience in a wide range of disciplines, Ian understands the industry and the need to develop skills for the future. He manages Read's apprentice intake scheme and through a support and mentoring role, ensures bright and passionate candidates are afforded the very best learning and development opportunities.

As you are aware the School Governor and Headteacher are both highly delighted with their refurbished boys and girls toilets.  May I take this opportunity in thanking you, your colleagues and contractors for a job well done, on time and within budget.  WELL DONE....

Glyn Garbutt - Building Surveyor Property & Design Consultancy Flintshire County Council1/3

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On behalf of Llanfwrog Community Association, I would like to thank you and all your staff for the excellent work in adverse conditions these last two weeks to ensure completion of the driving range on time. Special thanks goes to Gareth and the lads on site for their commitment, the support too from Ian, but all the staff involved. Great teamwork. A happy client....

Llanfwrog Community Association2/3

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Re completion of works - apart from the retaining catch on one of our new toilet doors not having yet  'arrived', everything else in Read's remit has been done to my satisfaction. Even one or two little extras while screwdriver was in hand (but I shouldn't be telling you that). Read have been excellent - from their efficiency, workmanship, willingness and pleasantness on site. I must commend too their Project Manager Mr Ian Hughes. I would not...

Martin Bayley - Elfed & Hawarden High School3/3

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Ian's recent Awards

Best Commercial Development - Tyn Dwr Hall

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