Richard Heaton

Richard Heaton

  • Job Title: Managing Director
  • Qualifications: HND Building Administration & Construction

Richard was a founding Director of the business in 1988 and has been central to developing the business culture that is focused on exemplar customer service, employee development, and continuous improvement.

He is exceptionally proud of the business, the people and culture, which has sustainably grown the business to an annual turnover in excess of £20m. Repeat business and numerous industry awards are testament to the ethos and culture he has developed within Read that assure a seamless positive client experience to new and returning clients.

Richard has responsibility for Read’s strategic direction, leading on business and people development. His appetite for best practice, delivering excellence and people’s advancement forms the basis of the businesses ongoing Continuous Improvement, inspiring and nurturing talent within the organisation.




There is total commitment from Richard Heaton which is cascaded to his management team; employees are given the opportunity to contribute to the continuous improvement processes within the company. Through strong leadership and well communicated business objectives, the performance and contribution of the employees is well managed as all understand their role in achieving the business strategy. There is a significant demonstration of commitment to improve and this is evidenced through the planned learning and development of the employees. These...


Morag Jones Wrexham County, Borough Council1/13

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We expect all of our projects to be commercially viable and to represent value to all our stakeholders: the challenge is to embrace the potential and to reap the reward in the provision of outstanding projects. Read has consistently added significant value to our schemes through their competence, which runs throughout the organisation, and their excellent collaborative approach. The outcome of every project is assured with Read as part of our team: we recommend them wholeheartedly....


David Hunter - Lovelock Mitchell2/13

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We would like to take this opportunity to thank Richard and his colleagues for presenting their experiences at Hawarden High School. The students, once again, were extremely impressed and found the event very informative regarding careers in construction. This has given them a great deal of insight into the construction industry at a very important time in their educatiom. We are very grateful to Richard and attendees for giving up their valuable time to address our students....


Lynne Williams, Hawarden High School3/13

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Read has shown a significant commitment to the concept of partnership working within the sector.  This company is exemplary in driving forward the principles of successful supply chain management. Richard Heaton's leadership role has been the catalyst for driving forward continuous improvement throughout Read and their supply chain.  The success of this has been two-fold, resulting in Read being awarded more contracts and creating a more motivated workforce. Richard and his team have shown their commitment to...


Mr R Vaughan - Programme Manager Welsh Assembly Government4/13

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Working with the Read management team has been rewarding.  Through the Construction Skills 'Leading the Construction Team' Programme they have developed their individual leadership skills, in a team which is clear about their direction. The clarity of purpose within the team and the mutual understanding of what successful outcomes look like for all stakeholders is apparent. It has been a pleasure to work with the Read team....


Mr J Bolan - Facilitator Telos Partners5/13

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Working together with the Read management team has been a pleasure for all at Telos Partners.  It has enabled us to watch a genuine top team develop, with high levels of personal commitment and professionalism.  They have been open to ideas that challenged their previous views of each other and the business in which they operate. The team's acceptance that they needed to change and look for ways of continuously improving themselves, how they do things and...


Mr John Bolan - Facilitator Telos Partners6/13

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Working with Read has been an absolute pleasure and I look forward to the days when we can work together again.  The Maes Garmon project was my first partnering experience and my first contract with Read.  I thoroughly enjoyed the whole process.  The proactive care and consideration that everyone at Read and its supply chain gave to the project was exemplary.  There are many good practice techniques that I shall carry with me and share. ...


Mrs Karen Parkin - Project Architect Flintshire County Council7/13

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The directors and senior management team, striving for continuous improvements, embraced the Investors in People standard as a framework for developing its people.  Richard Heaton, director, reviewed for effectiveness all current approaches to achieving the key perfomance indicators of the business and as a result challenged the overall management of the company through the senior management team. Investors in People accreditation was achieved in 2004, which was retained through a successful post recognition review in 2007.  In focusing on the...


Mrs J Keer - Partner J K Associates8/13

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I am happy to confirm that I worked with Read between November 2006 and September 2007 on behalf of the European funded and Welsh Assembly Government managed SME Equality Project. This period of assistance covered supporting the company through a strategic review of all its human resources and equality policies and practices.  A clear vision was established at the outset, which the company was striving to manage to the highest standards.  The company was always receptive to innovative ideas and...


Mr D Peel BA (Hons), MSc, MA, PGCM, Dip SMgt, FIMS, MCSM, MIHEP. Welsh Assembly Government9/13

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Having had the pleasure of supporting Read over the last few years, I find their leadership style very strong, determined and focused which is a major factor in their success today. The leadership within Read's has enabled them to embrace the challenging changes facing the Construction Industry and more importantly, to motivate and involve their workforce to meet these changes. Read has supported their employees by identifying and implementing various development programmes to meet every person's individual...


Mrs C Williams – Field Support Facilitator Construction Skills10/13

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Any significant change programme requires a number of key elements to be successful. Strong leadership is vital at all levels within the organisation to create a vision, ensure clear and timely communication and to break down the natural barriers to change. Richard Heaton successfully led change at Read, by creatively involving the clients to produce the vision and galvanising everyone for the need for change. By identifying a number of ‘Champions’ within his team Richard was then able...


Mr Richard Donnelly - Best Practice Practitioner Enterprise Consulting11/13

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I visited Read in 2007 after they had invested in a Construct Wales Company Development Programme. I have been impressed not only by their commitment to continuous improvement, both before and since the programme, but also by the fact that Read as an organisation has responded positively to changing market conditions and fully embraced the requirements for change at all levels within the organisation. Richard Heaton, together with his team, continues to demonstrate commitment to their people, their company...


Mrs M Kitson – Chief Executive, Constructing Excellence12/13

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Everyone has engaged fully with the programme, completing the work required and participating fully in the activities during the workshop. There is evidence that they are recognising the role of a manager is different to their original one, in other words they are now seeing themselves as managers rather than senior practitioners in their own given fields. They are starting to see the need to delegate more, develop people more and can be more professional in the way they organise...


Mr C Robertson – Director DPG Plc13/13

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