Extension and alteration project within the live A&E department of Wrexham Maelor Hospital. Through efficient communication the construction process had minimal impact on hospital operations.
ASSURED DELIVERY - Read delivered the projects on time and to budget with zero complaints. Especially important in the work within the live A&E department, was effective communication, not just with the client’s project management team, but also with the hospital staff and managers. This was approached by the site delivery team in the form of informal daily briefings with staff, and formal team progress meetings.
SUPPLYCHAIN CAPABILITY - Supply chain management was a critical success factor, which was managed through the appointment of key subcontractors, with whom Read have an existing relationship of delivering in live environments. A robust induction procedure and strict access restrictions ensured the minimal impact of the project on the continued healthcare provision of the hospital.
CONSISTENT QUALITY - Finish quality was maintained by effective use of the 'next customer' principle, ensuring work operations were 100% complete before moving to the next area to allow efficient start of the following trade. This technique is used across all Read projects to deliver a high quality product.
During 2017 the Emergency Department at Wrexham Maelor Hospital had a refurbishment. The refurbishment required a very detailed plan to ensure that we were able to continue to operate the service whilst the work was carried out. Paul Kelly the site manager from Read Construction worked with the team in the Emergency Department raising any possible issues to ensure that disruption in service was kept to a minimum. One of the obstacles we faced was replacing the flooring...
Frances Jones, Assistant Directorate General Manager, BCUHB1/1Read full testimonial